The Curiosity Muscle by Andy Fromm and Diana Kander ISBN: 978-0-692-13594-5

When a front line employee tells you, “It is corporate policy”, they mean, “We think it is stupid, too”.

The book The Curiosity Muscle by Andy Fromm and Diana Kander presents an excellent case regarding listening to your customers and your employees before corporate issues a new policy.

This book is interesting and engaging up until page 159, where the former owner of the company makes a statement that stops the flow of the entire book in its tracks. This statement really isn’t within the context of the rest of the book.  It never really gets back on the rails after that.

This was sort of like when a high school class has that one shining example of a teacher who is respected by all.  Then, for no apparent reason, completely out of context, they utter one foul word. You never hear them utter another word of profanity but, the whole tone of the class is changed forever more.

Overall, the lesson taught by The Curiosity Muscle is very important and spot on.  We see what is happening at both Amazon and Walmart.  It explains why both are struggling and losing ground, but continue to make a profit. Both have lost sight of their customers.  

If you are in leadership or management you may wish to add this tool to your toolbox.

We were sent a complimentary advance reading copy of this book.  We are under no obligation to write any review, positive or negative.

We are disclosing this in accordance with the Federal Trade Commission's 16 CFR, Part 255.

Notice: This post contains affiliate links. If you click a link and make a purchase, we may financially benefit from your transaction, at no additional cost to you. Thank you for your support.

If you would like for me to pray for you, please drop me an e-mail by clicking prayer.



Please Visit My Child Bride Suzanne's Blog

I respond to all approved comments on this blog, ideally within 24 hours.  Please check back here for a response to your comment.  Thank you!

Please be advised that all the information in this course is provided to educate, enlighten, and broaden your views in life.  The information provided is not a substitute for medical, legal, dietary, financial/accounting, or religious professionals.   Always consult a professional before you act on any of the information you find in this course. 

Do you have a frugal recipe?  Please e-mail it to me.
Help us reach 1,000 YouTube subscribers. Please watch some of our videos. If you like them, please subscribe. Also, please share our YouTube information with your friends.  We thank you so much for all your help. 

Disclaimer: The opinions or advice listed in this blog or website should be used as a place to start only. It is not a substitute for the use of a professional.

 Please be sure to consult your attorney, accountant, and/or other professionals with any specific questions. There is no one right answer to any business question that will cover all circumstances.

Notice: This post may  contain affiliate links. If you click a link and make a purchase, we may financially benefit from your transaction. Thank you for your support!